How we collect, use, and protect information. Last updated July 2026.
Carbon Merchant is committed to protecting personal information in accordance with Canadian privacy law, including PIPEDA.
Information you provide directly: name, company, email, phone, and the details of your inquiry — whether by email or through forms on this site. Our forms and contact management may be processed through HubSpot; email is provided through Google Workspace.
To respond to inquiries, deliver services, and communicate about engagements. We do not sell personal information, and we do not share it with third parties except service providers required to operate this site and our business, or where required by law. Client identities and engagement details are held in strict confidence as a matter of firm policy.
We retain information only as long as needed for the purposes above and applicable legal obligations. You may request access to, correction of, or deletion of your personal information at any time by contacting hello@carbonmerchant.ca.
Questions about this policy: hello@carbonmerchant.ca · Carbon Merchant, Calgary, Alberta.